Hey guys, so recently I withdrew 3.17 ETH on rollbit in January, they asked me to complete KYC and so I did, they took my personal information and it has been more than 2 months that they haven't released my money, whenever I message support all they is this: "Hey there!
Apologies for the inconvenience. We awaiting a colleague here to have a look. The ETA may vary depending on workload.
We will update you as soon as we have further information to share. Thank you for your patience!"
My feedback for rollbit: It is easy to deposit (they like taking your money)
It is so difficult to withdraw.
Whenever I withdraw money on rollbit there is always some kind of a problem and the waiting time is super high.
I suggest not using the website for gambling.
Am not siding on rollbit in this, but i need to tell you the fact in this, each time you encounter having a kyc related issue with some of these gambling site, they will restrict your account to some certain limit until you have completed what they have requested from you, but if the condition behind this is more than what you're talking about, maybe you violated any of their rules, them expect them not to take it with levity hand on you because you have already trespass.