At CEX.IO, we take compliance extremely seriously, which unfortunately slows down the verification process. On the plus side, you can rest assured that we do everything by the book. Your safety matters more to us than our profits - that’s why clients' patience is key.
It's been 3 weeks since the last message!
My question about it is not seen for 2 days!
CEX.IO - is it normal?
I was previously convinced that they lack the capacity to manage all user requests. It seems so because they have open positions for a Compliance Officer
https://cexio.bamboohr.com/careers/296This certainly does not justify their bad attitude towards their users and justifies the recommendation to avoid this exchange. Quite disappointing.
I will try again via Twitter to remind them about this case.