I went ahead and submitted my ID and now they further verification for KYC3! like utility or bank statement . Which is not even available for my country (according to settings) they want me to provide it in live chat.
The level 3 KYC is 'proof of address' verification at Shuffle. It can easily be completed with a utility bill or bank statement. I'm wondering where do you live that it isn’t possible for you to provide the bank statement to verify your address! I had completed the address verification on a casino with bank statement, and the process was very simple. What do you mean by "according to settings" here?