Post
Topic
Board Web Wallets
Re: Old blockchain.info wallet from 2014 and before -16,17,19 words precovery phrase
by
delfastTions
on 23/03/2024, 12:50:52 UTC
So I replied to them in a more stern manner this time and once again asked for the email to be changed back to the set-up email. This is their response:
.......
So now I have no idea what to do, I guess I try their complaints line?

I would simply write them something like this:

   
    Hello there, 

    I have an email address that I used in 2014 (15,16?) when I first registered my wallet in Blockchain.info. (__@__. ___) (If you remember the exact date of registration, you need to write it down).
   I also have the ID of this wallet ___-_-_-___
   I know the password I used when registering this wallet.
   The source file of this wallet Wallet.aes.json of this wallet was not copied and saved by me in a timely manner.
   However, I believe that an archived backup copy of my wallet's Wallet.aes.json file was saved by your service, since according to your public document (https://www.blockchain.com/en/learning-portal/how-it-works/):
 "We've Got Your Back(up)
 “Your encrypted wallet is automatically backed up to our servers.  To safely store your wallet, we add another layer of security by encrypting your wallet a second time.  Securely storing your wallet on our servers ensures that you can access your wallet from any (and all) of your different devices.”

    Based on the information presented above, I ask you to send to my above email an archived backup copy of the file Wallet.aes.json of my wallet ID __-_-_-___ (dated 00.00.2014(15)(16?)

Best,


And very interested to see what they answer.