Complete scum website. I asked to close my account immediately, was told I must wait four days, and that was the only way to close my account. Obviously lost a stack to them like an idiot afterwards. Point stand that this is a scumbag way to operate. Avoid everyone.
What's the reason for asking to close your account? Isn't it possible for you to just withdraw all your funds if you don't want to gamble anymore? And you blame to them you lose your money because you probably got tempted to bet? Please enligten us, because if that's your case I don't see it's appropriate to call a casino as a scam or scum (what you call it, it's still negative).
I wanted to lock in a win. I'm not blaming the website and I did not lose too much, but if someone requests to close their account they should be allowed to do it immediately. If the website has a policy you can make another one if you do not 'self exclude' then that is fine.