I cannot speak for others but as far as my own personal opinion is concerned, you can ask them (or any casino/gaming website) for any information related to your account but by now you should have been told the specific reasons BC Game have taken the view that they have. You are right, $90,000 is a lot of money but you have failed their verification process as posts today about them concluding the person in the video call was not the account holder, that also was a reason.

From what can be seen, I think the video call demonstrated to BC Game there is something wrong with the account therefore they will not release the funds but you can ask them for evidence of where you breached the terms and conditions. Will you try to debunk each of their conclusions?