even they could reopen the account and ask me to play the usual games... now asking for vip program? cashback schedules? is it a requirement to know about how that works? those aren't basic things.
My winnings came from my deposits and my plays, not any bonus, I don't know how does it works as I never used it.
I want to take a neutral stand here and still give @Joana226 the benefit of the doubt.
Personally if I was asked about any other sportsbook or casino am registered with about their incentive features and the alike, I don't think I would be able to answer because I don't take advantage of them, unless I do then they have the right to ask questions related to this.
Secondly, if a translator was available I don't understand why the son got in the picture, which also puts Joana226 in a bad position and saying there is a language barrier doesn't sit well here as your English is above average!
Lastly, just to be
deliberate...@BC.game were any questions relating to deposits,games played, coins used asked just to ensure this is the account holder you having the KYC interview with because these are the basic questions that really need to be asked, unless they avoided the most obvious questions as they might have rehearsed this part, hence the extra questions otherwise $90K is alot of money and hope something can be worked out to close this chapter.