That is simply not true. I asked for my son help to translate, once the meeting would be in english - just that. I asked the meeting to be in my language and they denied it. Also they didn't provide any translator for myself and they agree with that.
BC.Game is accusing me so I require them to show evidences. I'm the victim of the accusation, so they should proof their point of view with evidences.
They omissed all the questions I was able to answer correctly. This is why I suggested to have this meeting with a 3rd party present to judge it.
I'm not clueless about my account, don't be fool or bias! I provided a lot of information! I don't know what my son tells or not to them - because I dont speak english - so I can't be responsible for that. Get me someone that speaks my language and I don't need anyone to help me saying how do I play on crush or bigwin, or to deposit. Now, dont ask me things about bonus or vip because im not familiar with that.
Isn't 90.000 USD worth of a public trial? or a 3rd entity present on it? and an official translator? In my understanding I answered all the questions.
So concluding BC.Game can stop everyone account saying the very same they said to me without showing any evidence and you will be happy with this, is it?
What if it were you? what else can I do?
What part of terms tells that the player need to study their terms IN ENGLISH and all their features to do an exam?
First, regarding English, just to confirm, all of this fluency of yours, down to the grammar and the use of tenses, it's because you use a translation service? To translate from Tamil to English? You don't speak English at all, have near zero proficiency in that language?
Second, regarding what else can you do, I wanted to say something about lawyer and multi-acc, but what I wanted to say was very nicely conveyed by
Lakai01 and I can't say it better.
Third, regarding clueless about account and I can't believe we circled back to this but... actually, up to this second, you can't even describe to me what situation you were during that initial KYC. And no, I'm not only talking about the "under duress" situation, I'm talking about this:
[...]
Well, OP, can you at least tell us something, anything about the photo? The color of your clothes? What background you were in? A blank white wall of your living room? Blue wall as you're in your bedroom? A cafe?
So far, you can't even describe anything about that KYC, showing cluelessness about
yourself, deflecting the questions by asking other things, conveniently keep missing details of that "duress", and instead you demanded to see the photo yourself. Why? Because you don't know how it looks like?
I believe you can answer them now? Given you've get in touch with the woman whose identity being used as your KYC? I believe she'll remember at least what's the background and where was she when she's forced to undergo that KYC, because people who did their KYC tends to at least remember --even the faintest hint-- of the situation revolving their KYC, like the room they're in. Hell, I can even perfectly recall the situation I was in during a KYC I did back in 2018.
This part is basically rhetorical at this point.