I think real bet players appreciate a platform that feels more like a club than just a casino, so what matters to them is the experience, they want a visually appealing game, and a clean and user-friendly interface is a must. The gameplay should keep them on the edge of their seats, fast-paced and thrilling, and being able to play on the go is a big plus, mobile friendly.
For the crash game idea, it is important the full transparency about the game's mechanics and the house edge. A system where players can verify the fairness of each round builds trust. No one wants to think the game is rigged. Being able to get winnings out fast and easily is a big deal. Nothing's worse than waiting forever for a payout. And leaderboards, chat, and rain features can make the game more social and exciting.