I wanted to share my recent experience with a Telegram poker that have announced their platform here Pineapple Poker
What happened: yesterday a friend of me wanted to learn more about online poker so I decided to try out this poker on Telegram knowing that I have tried before lately, also as help from him since I had to self-exclude from my usual casino due to excessive gambling other than Poker. We were only looking for a casual and fun experience.I made a deposit of approximately 60 USDT in two transactions, which took hours to confirm.
The deposit address : TYZNSSyLxNADfaQxRjDKz5G5w9QjH8DqLy
Issue: Things took a turn when we stopped playing and it’s time for my friend to leave, I attempted to withdraw the rest of the balance (transfer from my friend account to mine as well) to avoid fees, as well my friend isn’t a crypto user . However, I waited for hours without any funds received, surprisingly our accounts were closed without any explanation.
Despite repeated attempts to contact their support service which was a only bot in Telegram as well for clarification or assistance, I received this one and only answer after waiting hours:
My suspicion is that their AI system may have mistakenly took our activity as multi accounting and considering that I have transferred the funds to his account which is a feature they offer on the platform itself. This is a big misjudgment without answering my requests, or just a scam refusing to pay back a small deposits since they don’t have much players.
In Conclusion, I don’t advise anyone to try their Telegram console game with any high funds, possibly you will get banned after few games or after making a deposit.
What happened: yesterday a friend of me wanted to learn more about online poker so I decided to try out this poker on Telegram knowing that I have tried before lately, also as help from him since I had to self-exclude from my usual casino due to excessive gambling other than Poker. We were only looking for a casual and fun experience.I made a deposit of approximately 60 USDT in two transactions, which took hours to confirm.
The deposit address : TYZNSSyLxNADfaQxRjDKz5G5w9QjH8DqLy
Issue: Things took a turn when we stopped playing and it’s time for my friend to leave, I attempted to withdraw the rest of the balance (transfer from my friend account to mine as well) to avoid fees, as well my friend isn’t a crypto user . However, I waited for hours without any funds received, surprisingly our accounts were closed without any explanation.
Despite repeated attempts to contact their support service which was a only bot in Telegram as well for clarification or assistance, I received this one and only answer after waiting hours:
Quote
Hello, thank you for getting in touch. We've noticed some concerning activity on your accounts, which violates our terms of service.
As we are committed to providing a safe and fair game to all of our players. We can’t tolerate / allow
such activity.
As we are committed to providing a safe and fair game to all of our players. We can’t tolerate / allow
such activity.
My suspicion is that their AI system may have mistakenly took our activity as multi accounting and considering that I have transferred the funds to his account which is a feature they offer on the platform itself. This is a big misjudgment without answering my requests, or just a scam refusing to pay back a small deposits since they don’t have much players.
Advanced Gameplay Monitoring: Our platform utilizes sophisticated algorithms
and AI-based systems to detect and analyze patterns indicative of unfair practices like multi-accounting and collusion.
I don't believe that playing a few games with a friend, where we mostly lost and mainly competed against each other violates any rules in poker.and AI-based systems to detect and analyze patterns indicative of unfair practices like multi-accounting and collusion.
In Conclusion, I don’t advise anyone to try their Telegram console game with any high funds, possibly you will get banned after few games or after making a deposit.