Thank you, I have just sent them a PM here as well. I believe they are already aware of this case since they responded to me once on Twitter (X platform) regarding the delay of my first deposit, then again I sent to them the link of this topic but without any answer. I hope they at least provide an explanation for what happened. And if what I did, which involves only playing poker with a friend, transferring funds to his account using a feature they provide inside the bot, and playing few hands together at one table with and without other players is something that violates their rules, I would like to understand why, and where did they mention such rules.

In any case, their lack of response and activity in their only support chat which is a Telegram bot, is something negative for anyone considering to deposit money or use the platform. As for the red flag, I may wait for an answer for a week or so before asking others here to support it with the evidence I have of them refusing to explain anything and withholding a small withdrawal.