Regarding the concerns you raised, we want to reiterate that our platform employs strict measures to ensure fair play and prevent abuse. These measures are in place to protect the integrity of the game and the interests of all players. While we understand your intention was to enjoy the game, the actions taken were in line with our commitment to maintaining a secure and trustworthy gaming environment.

We take all feedback seriously and continuously work to improve our platform, including addressing any technical issues that might affect gameplay experience. Our goal is to provide a platform where players can enjoy competitive and fair poker games.

While we regret any inconvenience caused, the decision to block the account was made after careful consideration and in accordance with our policies to safeguard the gaming experience for our community.

We appreciate your understanding and wish you the best in your future gaming endeavors on platforms that align with your preferences and expectations.