I's been 1 month since CEX.io recieved last docs.
2 months ago I started to send them all the needed.
Their support didn't read my questions for 2 weeks.
They now have got everything about my bulgarian residence and there's no anything else they can ask additionally.
Probably we may admit - they simply don't want to let me use my money.
Any suggetions?
I poked at them on Twitter and Reddit, we will see if they are interested in it at all. A very sad story for an exchange.
I don't know what the amount is, but have you thought about consulting with lawyers? Cex.io is a legitimately registered service, and as far as I know, Bulgaria is a full member of the EU, so such a process could be feasible.