So I tried submitting multiple tickets to contact order support. It has been 7 days and no one has contacted me and my ticket has not been answered.
The current loss is about US$30,000-40,000.
A good scam accusation requires clear evidence to make it believable instead of writing a story. You should have the Letter of Guarantee, please post it.
We are not supposed to posts about mixers anymore on this forum,
Weird situation. Consider this is a fake accusation [I am not saying it is fake] the mixer representative has no way to defend their service. Anyway, an scam accusation is not a promotion but a warning. Theymos also did not give a clear explanation about scam accusations I think, did he?