So I tried submitting multiple tickets to contact order support. It has been 7 days and no one has contacted me and my ticket has not been answered.
The current loss is about US$30,000-40,000.
I'm wondering how you were able to send about 30,000-40,000 USD to a site that I had never dealt with before or had the necessary trust? It's weird !!!
Usually, if a person wants to make a transaction on a site that he has never trusted before, he should use a small amount at first as an experiment and not send this large amount all at once. This is a big mistake.
I hope you get your money back and that this will be a very good lesson for you next time.