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USD fiat disappeared from my account, I did not withdraw funds.
This is the first time I've seen someone just lose their balance in any currency, and I have seen all kinds of things. It would be foolish to say anything about this issue, who knows what kind of technical issue caused this? When you get your answer I would like to hear it too.
I contacted 2 representatives on the forum, only one responded. I don't have access to the money because it disappeared along with the USD fiat tab. 72 hours have passed and nothing has changed.
Well, since it's a "tricky" issue I think that you should give the BC team a bit more time to find the problem and solve this issue. Surely the money can't disappear just like that, but I believe the BC team will solve this case and find the source of this problem... when that happens you will get your money back and the hole will be patched.