Hi,
I have been using blockchain.com wallet to receive crypto payments without any issue since years, though in this month, the BTC deposits (funds received) in our blockchain.com wallet were all showing as normal till 6th, but today once I try to send some funds out from my BTC wallet (its still showing balance fine, and $0 in hold funds, means all funds are showing fine as balance in BTC wallet), the available balance showing was only like $30 worth of BTC, again i try to open the wallet via web (instead of andriod), but same thing, funds are showing fine as balance in the BTC wallet, but once i try to send them out in available balance they show almost none.
Any help? I have already contacted blockchain.com via their support ticket system.
Thanks.
Sorry about that Mate.
I can remember a friend of mine was having similar case some time ago, some amount of BTC was sent into his Blockchain wallet, the BTC balance appeared fine just as you stated but whenever he tried to initiate a transaction, an error message would pop up, saying there's no BTC in his Blockchain wallet. Although his own case was slightly different from yours because it was a new wallet he opened specifically for that transaction.
After much inquiries, we discovered the BTC sent to his wallet wasn't a real one, regardless of the fact that the balance was fully loaded, that was all he had, a balance load of BTC and nothing more because the BTC there was as good as worthless, they said they called it BTC balance flash, something like that.
But since you said you've been using your wallet for years now and the bitcoin was received from a trusted person, then it's possible the problem could be from blockchain.com's database. It could also be possible that there's a bug in the wallet software that's probably causing the issue so I'll recommend using your wallet from a different device or maybe you could try to reset your wallet.
You can equally just wait for Blockchain.com's reply since you've already contacted them.