They gave me a code for 133 euros and again there were problems, now I can’t go through verification to withdraw funds! The application does not accept my document (EU ID card).
I wrote to online support, they said to wait 1-2 hours, the team will check the documents manually.
When I verified my ID is also took some hours, that's normal sometimes.
That's why, when I play at sites that mostly require KYC, I do the verifications mostly even before my first deposit ever.
If I have this done already there is no reason to delay future withdrawals and often enough it also gives some better bonuses occasionally which you wouldn't get without KYC.