Post
Topic
Board Beginners & Help
Re: Is This How I Lost All Of My Money From Atomic Wallet?
by
Anderson0077
on 11/04/2024, 21:10:22 UTC
I am confused because people are telling me different things.
1. You don't need to insert a seed phrase into any link to transfer funds. All you need is a wallet address. If you did insert your seed phrase into any link that malware probably picked it up.
2. You must use the seed phrase to transfer the funds into another wallet. This is what Atomic Wallet Support told me. Atomic Wallet Support claims I must have had malware on my PC.

I just wrote to Cosmostation Support so I can get their take on the situation.
All I can think of is that you have been deceived that's why after using the seed phrase then you saw a transaction of transferring the funds to another wallet address or you got scammed. However, both are lose for you since it's your funds and that's what you should do is to contact them and ask cosmo about the situation. I also think that you may have got the email from a scammer pretending to be atomic wallet because if a legit wallet provider is helping someone then they don't ask you to provide the seed phrase but to tell you a way to manage your funds like importing your wallet to another wallet provider and won't give you any link to provide the seed phrase like you have been asked to do in the link.

I also think that you may have got the email from a scammer pretending to be atomic wallet
When I contacted Atomic Wallet Support about this, they confirmed that the links sent to me by the support team were safe and a standard procedure. So it wasn't a scammer pretending to be Atomic Support.
I'm still waiting for a response from Cosmostation Support.