After 2 months , finally one of their departments answered to my request .
"Hello. Your request has been accepted by us for consideration.
Best Regards,
Andrii Shulhin
Privacy Policy Officer (Data Protection Officer)"
Well that is the most effective way to alarmed the team of each site , when creating a topic against them directly because they knew how much publicity they need from bitcointalk so congrats at least they are responding now.
that's right, there are a lot of websites these days that when there is a problem, they don't respond immediately even if the issue is alarming and it takes too long, they deserve to be exposed for what they are doing because without this, there will certainly be no actions or response from the customer service team. Those people know that there are many users in the forum, so they are responding so quickly now, they are afraid of losing clients.