What's the one conclusion here? One can only hope people start researching a site for at least 30 seconds before depositing thousands of $ there.
I mean a simple search with "1xbet scam" or "1xbet trust" would have been enough to see what kind of site they are.
Yet people are still falling for this, it's unbelievable.
When I try out a new site I always do some research about them. Look at reviews, read about KYC and withdrawal times and terms, and so on. Why is it so hard to do that? In real life people are so careful with their cash but on the internet they really like to just throw it away.

The tricky part on this thread is seems like this becomes a scheme to 1xbet because the user recover his funds out of nowhere due to kindness of 1xbet support. It’s shady because there’s a lot of customers here that has problem on this casino and threaten them for legal action yet this casino yield but this case seems like a too good to be true considering the background of this casino.
Here’s the OP last update
After 2 months , finally one of their departments answered to my request .
"Hello. Your request has been accepted by us for consideration.
Best Regards,
Andrii Shulhin
Privacy Policy Officer (Data Protection Officer)"
Maybe it's the effect of bitcointalk forum
The common problem to newbie gambler usually relies on ads and check the reputation later on.