Post
Topic
Board Exchanges
Re: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20
by
bitmover
on 19/04/2024, 10:25:24 UTC
i have some issue on an ongoing order.


i have sent an amount of XMR and the status still remains " awaiting input " i cant double check as my wallet provider doesnt save private tx to proove it was sent. so i ask you to help me by checking if it arrived on your end or provide me the view key of the deposit adress so i can check where the problem is exactly

my order id is xxxxxxxxdf7ee


thank you

 you will get faster response using the support ticket
https://exch.cx/support

Explain your situation there, this is recommended by exch.cx