i have sent an amount of XMR and the status still remains " awaiting input " i cant double check as my wallet provider doesnt save private tx to proove it was sent. so i ask you to help me by checking if it arrived on your end or provide me the view key of the deposit adress so i can check where the problem is exactly
Which wallet do you use? It seems a bit strange that you can't get a TX ID from it. If you still have the status "awaiting input", it means that exch did not recognize the transaction, that is, what you sent is still in the domain of your wallet or you sent it to the wrong address
I'm not sure what you expect here, you won't get any private key for sure.