This kind of issue (delaying withdrawal) has happened to me twice already here on coins.game: (not only me) they delay your withdrawal and if you're tempted to gamble, you'll end up losing your balance. Well, for sure, someone will argue against my statement here and say that I should be patient to wait for me to withdraw. Sorry, but I can't wait. And I'm sure that, like I said before this wouldn't have happened if they allowed me to withdraw like before without any problem when I withdraw small amount.
Having a multiple withdrawal delay is a sign that a casino is doing something shady like delayed withdrawal tactics since they knew that gambler has the tendency to loss patience and gamble all the money when they are tired of waiting.
The sad part on your case is you fall victim with this kind of scheme. Support should resolve issue after their given time period or else they should just release your funds if there’s nothing wrong on how you earn your profit.
This is a lesson learned for all of us here to avoid this casino for now.