I just want to give an update on this. Sadly, I lost all my 700$ balance playing slot, so I can't withdraw any balance. But until now after 48hrs they give me to wait they haven't provided any update regarding my account verification. Please note that the amount I won from the free spin has no wagering requirement; they only need 20$ deposit to claim the free spin (You can check it in telegram).
This kind of issue (delaying withdrawal) has happened to me twice already here on coins.game: (not only me) they delay your withdrawal and if you're tempted to gamble, you'll end up losing your balance. Well, for sure, someone will argue against my statement here and say that I should be patient to wait for me to withdraw. Sorry, but I can't wait. And I'm sure that, like I said before this wouldn't have happened if they allowed me to withdraw like before without any problem when I withdraw small amount.
Sucks to see you play according to their plan. I experienced this same issue before on Blackjack.fun which I made 800$ profit out of 50$ bankroll. They process withdrawal manually on my account which already took more than 24hrs pending.
In the end, I’m tempted to play due to long waiting time until I lose it all. This is why we should play only on trusted casino because automatic withdrawal is always available on your account no matter how many profit you can get from small amount.
I will try to communicate with my personal manager and ask about your issue. What’s your username?