From the UK?!
Yeah I'm going to call them and they will say 'Are you a US citizen?' I will say no, and they will hang up. Dumbass.
US looks after US I know that.
Well I'm in Australia and I filled a complaint with the DA they even wrote back to me.
I am also conducting my own investigation into ken which involves the msd and various other agencies. They seem helpful to talk and help with rudimentary enquiries.