On 20th of April i registered to Rollbit. Firstly, i made a 100 usdt deposit and later that day since the site and product seemed cool, deposited 2000 usdt more. I am a sports fan so i use to bet on sports that i am watching, such as nba, euroleague or football live games. I managed to win a pretty good amount. My balance at the time of writing is 9379$

While placing bets, i did try to withdraw some money, but i could not. At first, a message popped up saying that the function was temporary suspended. I contacted the live chat, but they said that they need 24 hours to raise to their team and get back to me with an answer. This 24 hours i kept placing bets and won more money.

Next day i tried again to withdraw but still could not. I contacted the live chat again. Important to note, that earlier that day  i completed all the required steps of verification, cause they did not let me acess the sportsbook section.

 Started with simple ones, as to provide details of residence, tel number, id/passport documents etc. They also asked me to use an app in order to send them a selfie, or rotate my head left and right, asking me to smile etc, in order to see if i am a real person.

After completing that, as i said before i contacted the live chat again to check why i could not withdraw money. This time they told me that they have indications that i use other accounts on their site, asking me how i manage to win and if i used an external source. They also asked me why they found other accounts linked to my devices.

 Without a doubt all of these accusations are totally false. I have never used any other account on their site, noone else ever bet from my devices or never even logged in. Tbh this could never happen cause i live on my own and i dont have friends gambling.

 At first i was not in panic and tried to explain to them that they are making a mistake and i asked them what links they have identified and with which accounts but of course they would not provide more information.

Later though, i did a research online regarding rollbit, and i found that this is common tactic from them.

 Messages like, "list other accounts", "links with other devices" "multiplce accounts" etc are commonly used in order to scamm people and never pay them. They will not pay me unless i provide the other accounts that they have identified links with, but i cant do that cause there are no other accounts, it's a lie.

Is there anyone here able to help me or guide me in order to get my funds?