Below attached all of my converation with their live chat

if anyone is able to send this thread to @Rollbit Razer i would be really greteful

https://imgur.com/vnr7W9U

https://imgur.com/taeGZfJ

https://imgur.com/O1vsOiE

https://imgur.com/L9nnRrm

https://imgur.com/4mEZODZ

https://imgur.com/Rs6vdmV

https://imgur.com/undefined