A lot are pre-emptively taking the side of Sportsbet. That being the case, I'll play devil's advocate, even though 95% of the time the player is in the wrong. BCT has been able to get deposits back most of the time for first time infractions. Outside of BCT, both deposits and winnings are being confiscated by Sportsbet for accused 1st time offenses whether true or not.
I don't have any idea if the player is guilty or not of a first time infraction or multiple infractions. We all should wait, including myself, before taking sides. Just trying to level the playing field until we find out.
I have no idea of what happens outside the forum as focusing myself on cases [of casinos, not specific to one casino] on this forum only is already more than enough to take a better portion of my free time, but if what you said is true, then those people better start learning about the forum as it'll [apparently] give them better chance to get their case resolved.
people definitely should come here for help. Deposits get taken elsewhere. Easiest examples