Umm... how sure are we that those reviewers did not get what's rightfully theirs instead of getting things settled but didn't bother to come back to update the review? For example, cases on this forum are occasionally left unattended and not updated by the user once they get what they want and their case got resolved, people need to infer it themselves from the flow of the discussion and exchange of communication with SB's [or other casinos'] representatives.
Likewise, from your own example, how sure are we that the the player eventually got his fund back but he simply didn't bother to revise his entry on trustpilot?
And that is just from reviewer who are legit innocent. We still have to consider butt-hurt people who loses big or caught cheating on SB and tries to vent up their anger by creating a misleading review.
I don't read the reviews one by one, thoroughly [and not reading Stake representative's responses either], but if those "disputes" are transferred into this thread, I think at least half of them will be invalid due to the lack of supporting evidence?
I do a lot of research for grading purposes, not just here and Trust Pilot. I’m sure that most cases posted publicly aren’t valid but Sportsbet, Stake and 1xbet are bad with confiscating deposits and winnings.
I am once again find myself in a confusion reading your post and think it's a bit contradictive. Perhaps you don't mind to explain it better?
1xbet-and-bit aside as their nefarious reputation is very much well established... about reviews for Stake and SB, if most cases that's being posted on trustpilot are not valid, then wouldn't it imply they're a smear campaign or people throwing muds or venting their anger for being busted?
And thus, them confiscating deposits and winning are either a false statement made by the smear campaigners and mud slingers, or a valid one from those who got their account blocked and got angry at SB and Stake [and perhaps any other big casinos out there] and try to make them pay by giving low rating and scalding review?