It seems there are still other people not getting refunds as promised by Ken and VMC.

someone from China contacted me on PM asking for help because English isn't their first language.

@Ken, If people are asking for refunds then refund them instead of taking advantage of their inability to argue the toss with you.

Emkay47 from India has been waiting 4 weeks for his miners - of which you have personally cost him a large swathe of money.

No one in their right mind will EVER do business with your company if this is the treatment you serve out.