I want to add something.
I've been in contact with 1xbit live chat about my complaint.
They informed to contact block@1x-bit.com through email because they are the only department handling this.
I email them, but they do not respond to my emails.
I contacted live chat. They said that they do respond.
They investigated and found out that their email has problems sending emails to hotmail accounts.
They asked me to contact them with another account but has to be gmail.
I did this, and this works, I receive their responses.
But they tell me that they will only communicate with my hotmail account and no information to my gmail account will be send, when the live chat even told me to send them a email from another email account but it has to be a gmail account and to explain the situation.
This is really a mess, i've never been in anything like this before. I can't even communicate with them. The only way they want to talk, they have problems sending me emails.
I don't know what is your reason to continue insisting to contact them and maybe for your account to be either open or luck but after what we have said here? after everything you read about their scam cases? will you still be dealing with them?
i only hope that one day you will not be posting the same problem like what their victims does because we have warned you to stay away from this site.