Unfortunately you aren't going to get any help from here. Wintomato representative has some neutral feedbacks for not showing punctuality and transparency to the accusations. They also have negative feedbacks on their profile. Was there any deposited funds in your account? Or have you made the 100 DOGE withdrawal by making it from the faucet/other free things? I can't find it reasonable to withdraw 100 DOGE only by paying the withdrawal fee of 20 DOGE.

Anyway, the promotional email is indeed funny as they have already accused you of having multiple accounts .