I have not played any casino or card games. Only sportsbetting
Most probably you are accused of doing arbitrage betting since it’s the only violation that is related to what the support accused you. Sadly it’s very hard to win a case like this especially from a casino that has a dead support already here in the forum.
You can check this issue on casinoguru
https://casino.guru/coins-game-casino-player-s-winnings-confiscated-and about same complaint but coins.game never cooperate to answer the issue. It’s painful but there’s nothing you can do about this.
Someone has already shared this complaint, so some of us from here are already familiar with this case. This is a different story... this guy played only casino games, while Elegigglebets bet only on sports. Anyway, it doesn't look good when casino decide to close players accounts and confiscating the deposits and profits they made without any discussion. Looks like they just do it and they don't answer to anyone...
After reviewing this complaint once again, I noticed that Coins.Game no longer accepts players from Serbia, that was not the case just a month or two ago. However, I logged into the site and placed a bet on Real VS Bayern tonight. They are probably waiting for me to take some bigger profit and ban me too.