It's sad that you too have been scammed by them. There have been more complaints about their services since they have scammed many of their customers on various pretexts. It is difficult for a new crypto user to find a best wallet, and this is where Freewallet takes the opportunity to attract inexperienced crypto users to use their wallet, and finally scam those users, Freewallet completes their mission. There are so many complaints against Freewallet that any crypto user can protect themselves from this scam if they do a little research.