I've checked this with our team and we can perform some verification and reimburse the player. On this subject I cannot really go more into detail. I hope you understand. About the broken text or images, it would be great if you could please take screenshots and send it to me by PM so we can look into it further.
Actually we don't have any problem with this just wanted to question earlier but I understand what you mean by not explaining in more detail but at least there is an explanation that can be understood by verifying and then reimbursing the player as you said, but it depends on the problem and verification by the casino team department.
Now here for me is quite clear.
