I have used multiple bettingsites throughout my time. Many of them are Crypto sites. I have made countless deposits and withdrawals with winning bets. I have not done anything to break ANY of the rules that Betcoin or any other betting site has. What I do is place pre bets and livebets offered on the site. Trust me when I say that I know what i am doing and I have only ever used one account on the site, no need to ask me of any "wrong doing" or scammy behavior. 

Anyways, I won some money on the site in wich i deposited in bitcoin with. Then the other day I went to withdraw that amount, I did and I also confirmed the transaction via my mail. They day after when I tried to log in to my account I couldnt, And one time it sayd "account disabled"

Now im left without a withdrawal and I cant login to my account. When I contact support they were always possible to get ahold of EASILY before. But now all of a sudden I can wait in support for 24 h without getting anyone to talk to. So I cant even contact support now.
How is this in any way a trusted company on this site? That does this to its customer? What should I do?

Im thankful for any advice or help because this is unlike any other site I have used before.

Thanks