Hi, I managed to get a reply and had a short conversation with Denis. However, the outcome is sadly not as we wished.

I am not sure if sharing the full conversation here will be considered as a breach of privacy. But, considering that there is no private matter being shared, and that the benefits of transparency seemingly outweight the [lack of] sensitive information contained by the conversation, below is the full conversation.

I intended to post them right after our conversation seems to end with me being left unread, but I was hoping that he'll return and replied to my offer of escalating things to CG for the time being [with me personally notifying him for each new cases]. And since that's [now being clear] not the case...





[For those who, like me, doesn't speak Russian, since you can't copy and paste his replies to google translate, simply use Google lens and switch them to translate mode and hover your camera above the text, it'll automatically shows the English translation on your phone screen]

Hopefully, we can get coins to return here in the months ahead. For the time being, though, OP, I don't think there is much that the forum can do.