This is not uncommon in all P2P platforms of the world, so you can't blame Bybit outrightly for this. As much as I have my own reservations and complaints against Bybit, I am sure that they are not always happy that their customers are being scammed within their system. I've witnessed enough in Binance and at least two times last year, that some guys wanted to scam me through the P2P, so it is we who should be extra careful. This is why the exchanges are also issuing advice and disclaimers, and also make sure that we check/confirm some certain terms and conditions in addition to our buy/sell transactions with them on every transaction.

This is because people are complaining but at times it is beyond them, we should help them too by being smart. You can imagine those who are verifying accounts one way or the other but the account can't be traced to them, it is never uncommon globally. They will come with the documentation and access numbers you will not be able to detect it was fake, and they get verified. That's the issue here.

Nevertheless, they will continue to kick out the bad heads among their customers upon reporting such, which will still change nothing as they (perpetrators) may open another account to continue scamming. I am sure it is never the company's fault, and we should be more vigilant as their platform users.