I don’t know what really happened because we didn’t get an explanation from theQuin. He made 1-2 posts in the last 2-3 months and even though he is logging in he is not saying a word.
The lack of user support from freebitcoin has been observed for a long time, and it's indeed a problem that has been discussed many times in this thread. It can be noticed that theQuin somehow abruptly stopped being active on the forum since November last year, and the reasons for this are still unclear. By the way, theQuin's last post is remarkable because it's a reply to a user who experienced a deposit problem for 8 months.
Yes, not long ago he came to process someone's problem here but after that he disappeared again even though he seemed active but he wasn't too interested in responding to any new complaints recently and I also didn't really pay attention to the Script cases discussed here so I probably passed him by because it's not my talent in cases like that, but apart from that maybe we know that this site is still standing and can still be accessed, meaning all users are still paid by this site, so there are no serious problems that need to be resolved.
But waiting for Thequin is the most appropriate way to solve all the complaints in this thread, as users we can't help with anything, sometimes beginners always say strange things to other users that everyone doesn't care and is worried about that problem, actually everyone also pays attention to that but that doesn't mean they can help and solve problems too, because we are all the same users here there are lots of complaints that may not be the same so everyone has their own problems, btw I just withdrew my money here after winning three games EPL, I hope my payment is processed and I will add an update when I receive my money. at least convince myself also over doubts that this site still pays. I'm sure we all hope they fix their service support response issues.