Drivers license is already that a valid ID i should say or even making use it on exchange verifications this one is really that already enough. It would really be that a shit condition or situation if you would really be having that kind of condition whereas platforms would be asking out some passport.
I think they suggest that his driver ID is outdated or they can't verify it, not to mention their reasoning that there number of fraud cases is increasing so I can see their point as to why they need other IDs from OP. Whether you think that's too much or not, I'll leave it to you, but it's not like they don't give a reason at all. It is the usual "read the ToS" situation. I don't think other businesses will do this differently, especially if they're bound to some KYC law and so on. That being said, they should've prevented any users from depositing or playing games if they were not allowed to withdraw imo.
That is a problem that I don't see the point of, if a person has an expired document it is not possible that they will not allow that document, what they have to verify is that it is the person, that that is their identification. , then they should value it, that's the same thing. What happens with the passport, the fact that it is expired does not mean that the person changes their name or becomes someone else, that cannot be, that is something that does not make any sense, because I do not see any sense in it, that is why I insist In this, they should be worth it, it is identifying the identity, everything else is fine, and it is not just the casinos, it is any site including the exchanges, sometimes getting the identifications is complicated, due to lack of time. , because if it is done it takes time to get it out.