You need to wager 1× of your deposited funds before requesting a withdrawal. You would get the answer instantly by asking the live support agent instead of here.

I'm not playing at DuckDice like I used to before. There are a lot of changes in the UI, and the website looks a lot better with more detailed information. I can see my overall deposit and withdrawal statistics too on my profile page. I'm down like 0.06 BTC according to the profile page stats. Now I'm thinking to get back again with a hope of recovering the losses.