So I have an update about the hardware wallet that I have been bitching about for the last month. Freebitco.in has reissued my reward points. Thank God take back everything I said. Well almost cuz I'm still owed $500 from wagering contest that was taken for me but I can confirm that I got my reward points back and I was able to cash out to my wallet. No problem, hopefully they can can get this problem with the cash travel malware fingered out and if they can do that then we're in good standing. Thank you freeBitco.in for my reward points.
Congratulations, that's a sign of good. By the way, where did they contact you? Via Twitter, Facebook, Instagram or via email?
They are not contacting anyone just checking their support page and fixing problems because I was also having issues in my account with it's not allowing me to login for last few days I was having some amount but today as I try again all was ok and my wallet and all related things were also normal.
Even @TheQuin is not checking things here but look like he is now updating through their internal system and helping out all customers to sorted our things which are creating headache for them and other members few months back I try to contact with them through Twitter and email, but I never have any reply from them.