Dear
angelamerkel,
We are asking not only for this letter, but also for a color scan of the identification referenced by the teller (bank).
Please consider that we also reserve a right to call a bank for verification.
Thank you for choosing our service,
The "hitbtc" team

Thank you for your quick reply. I'm ok with providing my ID and details about my bank, like telephone number and bank statements. But having to hand in this letter is really very strange thing to ask for. So you demand from all your customers that they call up their bank and pay a fee for getting such a letter? I'm not going to do that. Sorry.
I also like to find out about the trading volume. Indeed a Very "organic" :-) question from C. Bergmann!