These little startups don't always have a ton of resources, so things can get messy sometimes. Their websites might look kinda crappy or have some issues, and maybe their bonus programs got gamed at first. But you gotta give 'em credit for trying to make things right. If they're working on the site and thinking about changing the bonuses, it shows they actually care what people think and
Im not saying you should trust 'em completely right away. But if folks make an effort to fix their mistakes that's usually a decent sign. I'd be willing to give them another shot and see what happens.
What do you think?
Sure, they should be given another chance as they are transparent with the gamblers. As you said, they are a startup company, and if we trust them, we need to give them a chance to recover and fix what needs to be done. Correct implementation is crucial, and they stopped when they saw some abuse in the system. So I am assuming that the damage has been controlled now, and they'll be coming back with a more secure bonus system for the public.
A bonus is supposed to be a win-win, but mostly in their favor. If the gamblers are the ones winning most of the time, then that is not effective for them. In short, there's something wrong with the implementation, as it's not normal for them to lose, or what they call "funds leakage."