Hello,

I need an advice. I got bitcoins from my brother as a wedding gift. He recommended me freebitco.in, where he has his own account for several years, so that my bitcoins earn interest and that he also gets a reward from it.

Everything worked perfectly for about a year until now for about 2 weeks I can't log into the account. I note that I log in everywhere I can. At home, at work on wifi, via mobile data. I was logged out of the account for security or something and when I tried to log back in I got a message saying that the credentials are wrong. I therefore tried to reset the password on my brother's advice. But I didn't receive the email until the next day, and the link was therefore invalid due to the time delay. So I tried the next day and no email came to me. I am using Gmail and following the advice I read here I tried adding noreply@freebitco.in to the address book.

That didn't help, the emails still don't go through. I read here that the reason can also be a violation of the rules and multiple accounts. But I don't have any other account. It is true that I accidentally registered for the second email, but that was only because I mixed them up. I am not active on that account, my brother clearly told me about this rule and scolded me not to use it at all. I'm desperate about it. I also wrote to @theQuin, but no reply. I'm not an idiot to risk a large sum of money, which my brother gave me for a few change. I write it as it is and it makes me want to cry.

Can anyone advise me what to do?