Hate to say it and add to the growing list of posts here but the site which has been known for everything about reliability is now starting to look like it is losing the handle for reliability/stability.
The first big sign of this was the Lambo giveaway which took weeks and weeks to settle and now this Lottery, which is the one thing you know happens on time, is also delayed.
Something is not right and they need to be upfront about it, or risk losing their fanbase.
The good news is do it now and everything is fine. Look at Bitvest, how they recovered once they got upfront and started saying something.
This casino never improved user experience wise compared to its competitors that has same established reputation. I think the investment part is what makes this casino unique and the extra benefits for token holders. If this casino is not old and reputable I think competition will bring them down.
I’m surprised how they still manage to compete against giant casino with this kind of service that is being controlled only by approximately 2 individuals.
They should improved their customer support or else their loyal player will start going on greener pasture that offers much better service.