Welcome to the forum.
Happy to see more and more of such privacy leaning exchanges announcing themselves here, and we do hope this will just be part of the beginning of your long journey in business. I have read through the features of your service, and I am pretty impressed.
I also like this part of your ToS. So many other services pretend to offer privacy but will go ahead and block "suspicious transaction" and demand for KYC if the person wants their funds back, which is absurd.
AML/KYC policy
To make an exchange on our service, the user does not need to register, provide personal data or go through the KYC procedure.
If a user sends funds that are considered high-risk according to AML regulations, such an exchange will be suspended, and the funds will be automatically returned to the user.
To refund the user, there is no need to go through KYC or provide any personal information. The refund will be made automatically to the address from which the funds were received.
Zeusmix does not charge a fee for refunds. Refunds for TRC-20, BEP-20, and ERC-20 tokens are made by sending the user the private key that holds their funds.
How about the other coins like Bitcoin, Dogecoin etc