How did this end?
Did you manage to withdraw, given that you did not confirm via the link in the email whether the "funds" are still in your account?
I have some BTC sitting there, it's not a significant amount, but I will probably withdraw it (at least try) depending on how this discussion goes.

btw. Interesting, but I can't find any contact options on their site at all. There is a link to Bitcointalk, but not to their ANN or official representative.