Can't he just recover the password after all he has access to the email.
The account was logout forcefully probably due to the casino power itself so it’s impossible to recover password on this scenario since the casino either ban or freeze his account already. It’s very rare for a casino to automatically logout players while still playing, Actually I didn’t experience this scenario on any casino that I play in the past.
Sportybet probably doesn't want him to pay, I wonder how much his capital is that Sporty seems to think the 14M is too huge that they couldn't pay him. Very sketchy casino. There is just no option for Nigerians to play in crypto casino, they are not allowed in crypto casinos.
It’s just 10K USD which is not huge amount for a casino to pay. There’s multiple reason that user experience this inconvenience and one of them is the possibility of breaking the ToS